Privacy Policy

Digital Performance Pro (“Digital Performance Pro”, “we”, “us”, or “our”) is a Performance Marketing, Advertising, AI Digital Marketing, AI Ads, UGC Ads, Lead Generation and E-commerce Website Development agency. We respect your privacy and are committed to handling personal information responsibly and transparently.

This Privacy Policy explains how we collect, use, process, store and share information when you visit our website, submit an enquiry, request our services, interact with our advertisements, forms or communication channels, or otherwise engage with Digital Performance Pro.

Information We Collect

We may collect information such as your name, business name, email address, telephone/WhatsApp number, website, business requirements, location, enquiry details and other information voluntarily submitted through our website, advertisements, lead forms, WhatsApp, email or other communication channels.

We may also automatically collect technical information such as IP address, browser type, device information, pages visited, referral sources, cookies and website interaction data for analytics, security, advertising and performance measurement.

How We Use Your Information

We may use collected information to respond to enquiries, provide quotations, communicate about our services, conduct sales and marketing activities, deliver requested services, improve our website and advertising campaigns, analyse customer requirements, prevent fraud and comply with applicable law.

Where permitted by applicable law, information may also be used for relevant marketing, business development and promotional communications.

Lead Generation and Lead Sharing

Digital Performance Pro may operate lead-generation campaigns and may collect enquiries through its own website, advertising platforms, landing pages, forms and third-party platforms.

By submitting your information through a lead form or enquiry mechanism, you acknowledge that your information may be processed for the purpose stated at the time of collection and, where appropriately disclosed and permitted by applicable law, may be shared with, referred or made available to relevant businesses, advertisers, service providers, partners or prospective service providers for follow-up regarding products or services.

Where consent is required for such sharing or marketing, Digital Performance Pro will seek consent through the applicable notice, form or mechanism. We do not represent that every third party receiving a lead is affiliated with Digital Performance Pro.

Advertising, Cookies and Analytics

We may use cookies, pixels, analytics technologies and advertising tools from platforms such as Google, Meta and other service providers to measure campaigns, understand website activity, improve advertising and deliver relevant marketing.

Third-party platforms may independently process information according to their own privacy policies and terms.

Data Security and Retention

We use reasonable administrative, technical and organisational safeguards designed to protect personal information against unauthorised access, misuse, alteration or disclosure. However, no electronic transmission or storage system can be guaranteed to be completely secure.

We retain information only for as long as reasonably necessary for the purposes for which it was collected, contractual requirements, legitimate business purposes, dispute resolution, legal obligations or other lawful purposes.

Third-Party Service Providers

We may use third-party providers for hosting, CRM, analytics, payment processing, advertising, communication, automation, website development and other business operations. Such providers may process information on our behalf or independently, subject to applicable contractual and legal requirements.

Your Rights and Contact

Subject to applicable law, you may have rights concerning access, correction, withdrawal of consent, grievance redressal or other rights relating to your personal data. Requests may be submitted through our official contact channels.

By continuing to use our website or submitting information through our forms, you acknowledge this Privacy Policy and the applicable collection and processing practices described above.

Digital Performance Pro may update this Privacy Policy from time to time. Changes will be published on this page with an updated effective date.

Payment Terms & Conditions

All payments made to Digital Performance Pro are for the services, packages or deliverables agreed at the time of purchase. Payments are generally non-refundable once work, campaign setup, development or production has commenced, except where required by applicable law. Advertising budgets and third-party charges are separate unless expressly stated.